Sephora Loss Prevention Agent

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, renowned for its commitment to quality and innovation. As an employer, Sephora offers a dynamic and inclusive work environment, fostering growth and development within the luxury retail sector.

1. Protect store assets against theft.
2. Collaborate with management to prevent losses.
3. Conduct surveillance in sales areas and utilize CCTV systems to identify and report suspicious activities.
4. Identify and report potential internal theft opportunities to store management.
5. Adhere to Sephora's policies and procedures regarding suspicious cases, ensuring evidence preservation.
6. Report all incidents of theft, merchandise recovery, accident investigations, and audits to relevant departments.
7. Testify in court on behalf of the company in criminal or civil cases as required.
8. Develop and maintain professional relationships with store employees, local law enforcement, mall security, and other retailers.
9. Assist with store audits, security checks, and inspections, communicating results to store leadership.
10. Support store leadership in inventory process assurance and conduct punctual and cyclical inventory processes.
11. Perform monthly locker inspections and maintain updated store licenses.
12. Execute and comply with all Sephora policies and procedures, adhering to LVMH's code of ethics and conduct.
13. Complete all My SEPHORA Learning trainings and raise awareness of loss prevention among store teams.
14. Participate in touchbase meetings and contribute to the training of new employees.

1. Experience in loss prevention.
2. Retail experience preferred.

1. Written and oral communication skills.
2. Logical reasoning.
3. Basic computer skills preferred.

Experience in loss prevention is required, with retail experience being advantageous.

High school diploma or equivalent.

Sephora offers a comprehensive benefits package, including opportunities for professional development and growth within the company.

Sephora fosters a collaborative and proactive work culture, emphasizing ethical conduct and alignment with the brand's values. Employees are encouraged to engage in continuous learning and development, contributing to a vibrant and inclusive workplace.