Sephora Loss Prevention Agent

Barrie • Canada

Wednesday, January 22, 2025

Sephora, a distinguished member of the LVMH Moet Hennessy Louis Vuitton family, stands as a beacon of innovation and excellence in the beauty industry. With a global presence spanning approximately 1,900 stores across 29 countries, Sephora is renowned for its extensive range of prestige products, expert service, and interactive shopping experiences. In North America, Sephora continues to expand its footprint, with over 360 stores and a robust online presence, making it a leader in the beauty retail sector.

1. Safeguard store assets against theft and collaborate with the Leadership team to uphold operational controls and minimize shortages.
2. Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and deter potential theft activities.
3. Adhere to legal and company policies regarding apprehensions, search and seizure, and evidence preservation.
4. Prepare detailed reports on theft incidents, merchandise recoveries, accident investigations, and audits.
5. Foster professional relationships with internal partners, law enforcement, mall security, and other retailers.
6. Testify in court proceedings, both criminal and civil, as required.
7. Provide training for new hires and ongoing employee education to enhance loss prevention awareness.
8. Conduct store self-audits, checklists, and safety inspections, communicating findings to the Leadership team and District Loss Prevention Manager.
9. Assist with inventory preparation and execution of shrinkage prevention plans.

1. Minimum of 1 year experience in asset protection or loss prevention within a retail environment.
2. Meet and maintain all provincial or local licensing requirements.
3. High School diploma or equivalent.

1. Strong written, verbal, interviewing, listening, and interpersonal communication skills.
2. Ability to maintain composure and provide effective coaching on loss prevention techniques.
3. Proficiency in Windows, Word, and Excel.

At least 1 year of experience in asset protection or loss prevention in a retail setting is required.

High School diploma or equivalent.

Opportunity to work in a dynamic and fragrance-filled environment with potential for career growth within a leading luxury retail group.

Sephora fosters a vibrant and inclusive workplace culture that values innovation, collaboration, and excellence. As part of the LVMH group, employees are encouraged to thrive in an environment that supports professional development and personal growth.