Sephora Logistics Loss Prevention Investigator

Salt Lake City • USA

Wednesday, March 12, 2025

Sephora, a leading beauty retailer under the LVMH umbrella, is renowned for its commitment to innovation, diversity, and excellence. As part of the Selective Distribution business group, Sephora offers a dynamic work environment where employees are encouraged to grow and develop their careers within a supportive and inclusive culture.

1. Identify and report theft or company policy violations committed by employees to direct supervisor.
2. Observe and apprehend or deter individuals committing external theft.
3. Review exception reports and inventory reporting to detect dishonest activity.
4. Assist with internal investigations and interviews.
5. Ensure compliance with legal and company policies concerning investigations, apprehensions, search and seizure, and evidence preservation.
6. Conduct physical surveillance on the production floor and through CCTV systems.
7. Testify in court regarding cases involving the company.
8. Participate in inventory processes and shrink reduction plans.
9. Train warehouse associates individually and in group settings.
10. Promote Loss Prevention awareness and available resources.
11. Perform checklists and audits, communicating findings with leadership.
12. Complete all Sephora Loss Prevention training requirements.
13. Develop professional relationships with warehouse personnel, Loss Prevention staff, guard staff, local law enforcement, and other retailers.
14. Serve as a trainer and mentor for new and existing Agents and Security Guard staff.
15. Review and approve Security Guard staff schedules.

1. Minimum of 2 years of Loss Prevention experience in a retail environment, with some experience in Supply Chain preferred.

1. Strong written, verbal, interviewing, listening, and interpersonal communication skills.
2. Intermediate computer skills.
3. Ability to make quick decisions in potentially stressful situations.
4. Aptitude for de-escalating volatile situations.
5. Capacity to work independently without direct supervision.
6. Ability to maintain confidentiality with sensitive information.

Minimum of 2 years of Loss Prevention experience in a retail environment, preferably with some experience in Supply Chain.

High School graduate or equivalent.

Starting base pay is $21.00 - $22.45/hr. Certain work schedules may also be eligible for shift differential pay.

Sephora offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive work-life balance.

Sephora prides itself on fostering an inclusive and diverse workplace culture where creativity and innovation are celebrated. Employees are encouraged to bring their authentic selves to work, contributing to a vibrant and dynamic environment.