Sephora Logistics Loss Prevention Investigator

Olive Branch • USA

Friday, April 18, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to quality and innovation. As an employer, Sephora offers a dynamic work environment within its distribution centers, fostering growth and development in the field of logistics and loss prevention.

1. Identify and report theft or company policy violations committed by employees to direct supervisor.
2. Observe, apprehend, or deter individuals committing external theft.
3. Review exception reports and inventory data to detect dishonest activity.
4. Assist with internal investigations and interviews.
5. Ensure compliance with legal and company policies regarding investigations, apprehensions, and evidence preservation.
6. Conduct physical surveillance on the production floor and through CCTV systems.
7. Testify in court regarding cases involving the company.
8. Participate in inventory processes and shrink reduction plans.
9. Train warehouse associates individually and in group settings.
10. Promote Loss Prevention awareness and available resources.
11. Perform checklists and audits, communicating findings with leadership.
12. Develop professional relationships with warehouse personnel, law enforcement, and other retailers.
13. Serve as a trainer and mentor for new and existing agents and security staff.
14. Review and approve security staff schedules.

1. Minimum of 2 years of Loss Prevention experience in a retail environment, preferably within Supply Chain.

1. Strong written, verbal, interviewing, and interpersonal communication skills.
2. Intermediate computer proficiency.
3. Ability to make quick decisions in stressful situations.
4. Aptitude for de-escalating volatile situations.
5. Capacity to work independently.
6. Ability to maintain confidentiality with sensitive information.

A minimum of 2 years of experience in Loss Prevention, preferably within a supply chain environment.

High School graduate or equivalent.

Starting base pay is $19.50 - $20.85 per hour, with potential eligibility for shift differential pay.

Sephora provides a comprehensive benefits package, including health, dental, and vision insurance, retirement savings plans, and employee discounts.

Sephora fosters an inclusive and supportive workplace culture, emphasizing professional growth, integrity, and collaboration. The company values diversity and encourages employees to bring their unique perspectives to the table.