Sephora Linguistic Process Coordinator

Montreal • Canada

Friday, April 11, 2025

Sephora, a leading name in the beauty industry, is part of the prestigious LVMH (Louis Vuitton Moët Hennessy) group, renowned for its luxury products and global influence. As an employer, Sephora Canada is committed to innovation, trendsetting, and providing an exceptional customer experience, making it a beloved beauty community and a top reference for beauty enthusiasts across Canada. The company values diversity, community, and the unique experiences of its employees, fostering an inclusive workplace where everyone can thrive.

1. Coordinate workload and oversee linguistic service platforms.
2. Receive, analyze, and assign linguistic tasks through the Trados portal.
3. Prioritize tasks and negotiate deadlines with internal and external partners.
4. Evaluate client needs and requests in collaboration with external linguistic service providers.
5. Act as a liaison between clients and linguistic specialists.
6. Manage the linguistic service email requests to ensure timely task completion.
7. Translate documents from English to French across various company functions.
8. Review documents to ensure linguistic compliance and consistency with Sephora's tone.
9. Provide process improvement recommendations aligned with Sephora Canada's commitment to continuous improvement and innovation.
10. Quickly complete administrative tasks, supporting functional key performance indicators and service level agreements.
11. Maintain close relationships with brand partners and U.S. counterparts.
12. Stay informed about industry and language trends.
13. Ensure content compliance with OQLF, the Charter of the French Language, Law 101, and Law 96.

1. Bachelor's degree in Translation or equivalent training.
2. Excellent written and verbal communication skills in Canadian English and French.
3. Experience in retail or beauty industry preferred.

1. Proficiency in Microsoft Office Suite, Adobe Suite, CAT tools, and translation management systems.
2. Strong project management, translation, and proofreading skills.
3. Attention to detail and prioritization of work integrity and accuracy.
4. Technological knowledge of various platforms and digital interfaces.
5. Flexibility, agility, and ability to support multiple projects and manage changing priorities.
6. Exceptional problem-solving and critical thinking skills.
7. Professionalism in all situations, especially under tight deadlines.
8. Positive attitude towards change, customer-focused mindset, and proactive problem-solving approach.
9. Ability to work effectively under pressure and manage workload to meet deadlines in a dynamic environment.

Experience in retail or the beauty industry is preferred, with a strong background in translation and project management.

Bachelor's degree in Translation or equivalent training.

Sephora offers a unique culture and a family of passionate and inspiring individuals. Employees have access to the global LVMH luxury products group for endless career opportunities. The company supports various causes through its 'Beauty of Helping' program, offering matched donations, volunteering, and more. Employees enjoy flexible benefits, an employee assistance program, and access to the Well-being@sephora digital platform for mental, financial, physical, and social well-being. Additional perks include vacation and leave, early Friday finishes, free products throughout the year, and discounts with brand partners.

Sephora Canada is dedicated to equal employment opportunities and career advancement, fostering an inclusive and representative environment. The company emphasizes diversity and aims to create a space where everyone can flourish, build a remarkable career, and feel valued within the team. This commitment extends to all applicants and employees, regardless of race, ethnicity, citizenship, beliefs, birthplace, religion, gender, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, or any other diversity-related category.