Sephora Investigation and Fraud Specialist

Red Deer • Canada

Tuesday, May 20, 2025

Sephora, a leader in global beauty retail, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its luxury goods. As an employer, Sephora is committed to fostering a dynamic and inclusive workplace that encourages innovation and excellence in the beauty industry.

1. Conduct comprehensive investigations into allegations of misconduct, fraud, and policy violations.
2. Gather, review, and analyze evidence, including documents, electronic data, and witness statements.
3. Interview employees and other relevant parties to obtain information pertinent to investigations.
4. Prepare detailed investigation reports, including findings, evidence, and conclusions.
5. Collaborate with human resources, District Asset Protection Manager, District Manager, and other departments to ensure thorough and fair investigations.
6. Maintain confidentiality and integrity of all investigation processes and documentation.
7. Monitor and track investigation outcomes and follow-up actions to ensure timely resolution.
8. Provide training and guidance to employees on ethical standards and compliance issues.
9. Conduct thorough investigations into incidents of external fraud and organized retail crime, including theft and fraud.
10. Analyze data and trends to identify patterns and potential threats related to external fraud and organized retail crime.
11. Collaborate with DAPM’s, store teams, and all other relevant departments to develop and implement effective strategies to prevent and mitigate fraud and crime.
12. Work with law enforcement agencies and external partners to facilitate investigations and prosecutions of criminal activities.
13. Monitor and review security footage, transaction records, and other relevant data to identify suspicious activities.

1. Minimum of 3-5 years of experience in internal, ORC, and fraud investigations, or a related field.
2. Private Investigation License is a requirement.
3. Knowledge of relevant laws, regulations, and industry standards.

1. Strong analytical and problem-solving skills.
2. Excellent written and verbal communication skills.
3. Ability to handle sensitive and confidential information with discretion.
4. Proficient in using investigation software and tools.
5. Strong organizational skills and attention to detail.
6. Ability to work independently and as part of a team.
7. WZ Investigations & Interviewing Techniques is an asset.

A minimum of 3-5 years in internal, ORC, and fraud investigations or a related field is required.

Sephora offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.

Sephora prides itself on a culture of inclusivity and innovation, where employees are encouraged to express their individuality and creativity. The company values diversity and is committed to creating a supportive and collaborative work environment.