Sephora Internal Communications Specialist

Sephora, a distinguished member of the LVMH family, stands as a global leader in the selective distribution of prestige beauty products. With a presence in 34 markets and over 3,000 stores, Sephora is renowned for its commitment to diversity, innovation, and the empowerment of its 52,000 passionate employees worldwide. As an employer, Sephora fosters an inclusive environment where creativity and personal growth are celebrated.

1. Develop and implement an optimized operational communication strategy via the Sephora INSIDE platform.
2. Enhance communication processes to ensure clarity and applicability for store teams.
3. Coordinate and oversee the operational vision of communications from support services.
4. Draft procedures and usage guides for both headquarters and store teams, ensuring adherence to graphic and editorial standards.
5. Manage the timing and frequency of content updates.
6. Train contributors in effective platform management and adherence to publication schedules.
7. Support network users to ensure effective platform utilization in stores.
8. Create training tools for headquarters and store teams on platform use.
9. Collect, analyze, and synthesize user needs and expectations regarding communication tools.
10. Establish a process for tracking project progress and prioritizing developments.
11. Deploy and communicate changes to contributors and users to ensure effective implementation.

1. Minimum 3 years of experience in communication or project coordination, preferably in retail.

1. Excellent collaboration skills with multidisciplinary teams and various hierarchical levels.
2. Proficiency in digital communication tools.
3. Autonomy and reactivity in decision-making while adhering to strategic objectives.

A minimum of 3 years in communication or project coordination, ideally within the retail sector.

Sephora offers a collaborative environment with talented teams, personalized career development plans, and continuous learning opportunities. Employees are encouraged to express their creativity and are supported in their professional growth.

Sephora prides itself on a culture of inclusivity, creativity, and empowerment. As part of the LVMH group, Sephora encourages a disruptive spirit and continuous learning, valuing each employee's unique contribution to the global community.