Sephora Interim Team Leader

Boisbriand • Canada

Monday, July 14, 2025

Sephora, a leader in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its prestigious brands and commitment to excellence. As an employer, Sephora offers a dynamic environment where innovation and creativity are at the forefront, providing employees with opportunities to thrive in the beauty industry.

1. Oversee a designated area such as customer experience, beauty services, or operations, ensuring adherence to Sephora's standards.
2. Support staffing and management of the operations team, including stock management and night shifts.
3. Ensure the team follows Sephora's sales model: 'receive, give, teach.'
4. Drive sales and services in Beauty Studios, Skincare, and Fragrances.
5. Train and develop coordinators and team members to manage the Studio effectively.
6. Collaborate with experts to enhance team knowledge of products, categories, and brands.
7. Participate in the selection, training, and certification of beauty workshop trainers.
8. Engage in personalized makeup applications and skincare services as needed.
9. Manage store operations, ensuring compliance with all operational processes.
10. Oversee inventory management, including shipping, receiving, returns, and periodic counts.
11. Ensure visual merchandising aligns with company standards.

1. 1 to 3 years of experience in a similar role within a comparable sales volume store or equivalent internal experience.

1. Strong customer service skills.
2. Effective time management and problem-solving abilities.
3. Ability to multitask and prioritize tasks.
4. Willingness to work during peak hours, including evenings, weekends, and holidays.

Minimum of 3 years in a related role or equivalent internal experience.

Employees enjoy discounts, complimentary products, and exclusive brand events. Sephora invests in professional growth through training and career development plans.

Sephora fosters a culture of passion for clients, innovation, expertise, work-life balance, respect, teamwork, and initiative. Employees are surrounded by skilled professionals, contributing to a vibrant and supportive work environment.