Sephora Interim Team Lead

Sarnia • Canada

Thursday, September 4, 2025

Sephora, a distinguished brand within the Selective Distribution business group, is renowned for its commitment to delivering exceptional beauty experiences. As part of the global luxury conglomerate, Sephora offers unparalleled opportunities for career growth and development in the beauty retail industry.

1. Oversee and ensure the execution of Sephora's selling model, 'Get, Give, Teach,' to drive sales and services.
2. Manage and train Services Coordinators to effectively operate the Beauty, Skin, and Fragrance Studios.
3. Facilitate Sephora training sessions and ensure cast members receive appropriate product, category, and brand training.
4. Participate in the selection, training, and certification of SUBC Facilitators and coaches.
5. Act as Director in Charge (DIC) to engage with cast and clients, ensuring exceptional client service.
6. Lead store operations, ensuring all processes are executed per company standards.
7. Manage inventory, including shipping, receiving, and merchandise returns, adhering to company guidelines.
8. Oversee visual merchandising to maintain company standards.
9. Provide feedback and coaching to in-house and third-party cleaning crews.

1. 1 to 3 years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Strong client service skills
2. Effective time management and problem-solving abilities
3. Ability to manage multiple tasks and changing priorities
4. Flexible availability during peak retail hours

Minimum of 3 years in a similar role or equivalent internal experience.

Employees enjoy discounts, gratis, exclusive brand events, and extensive training to support career development.

Sephora fosters a dynamic and inclusive workplace culture that values passion for client service, innovation, expertise, work-life balance, respect for all, teamwork, and initiative.