Sephora Interim Team Lead

Nanaimo • Canada

Tuesday, July 15, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global conglomerate renowned for its luxury brands. Sephora is celebrated for its innovative approach to beauty and its commitment to providing exceptional customer experiences.

1. Oversee the execution of Sephora's selling model, ensuring team members deliver exceptional client service.
2. Manage staffing and operations, including overnight stock and operations leadership.
3. Drive sales and services at the Beauty, Skin, and Fragrance Studio.
4. Ensure Services Coordinators are trained to manage the Studio effectively.
5. Facilitate Sephora training sessions and partner with experts for product and brand training.
6. Act as Director in Charge within the store, engaging with clients and staff.
7. Lead store operations, ensuring all processes are completed to company standards.
8. Manage inventory, including shipping, receiving, and cycle counting.
9. Oversee visual merchandising to maintain company standards.

1. 1 to 3 years of experience in a similar role or equivalent internal experience.
2. Proven ability to manage time effectively and handle multiple tasks.
3. Flexible availability during peak retail hours.

1. Strong client service skills
2. Effective time management
3. Problem-solving abilities
4. Leadership and team management

Minimum of 1 to 3 years in a similar role at a comparable volume store or equivalent internal experience.

Compensation ranges between CAD$22.40 - CAD$26.35, depending on qualifications and experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and extensive training opportunities for career advancement.

Sephora fosters a dynamic and inclusive workplace culture that values innovation, expertise, and teamwork. Employees are encouraged to balance professional growth with personal well-being, embodying the company's core values of passion for client service and respect for all.