Sephora Interim Team Lead

Markham • Canada

Tuesday, July 8, 2025

Sephora, a leading beauty retailer under the LVMH umbrella, is renowned for its curated selection of luxury beauty products and commitment to exceptional client service. As part of the Selective Distribution business group, Sephora offers a dynamic work environment where innovation and expertise are celebrated.

1. Oversee a designated 'World' such as Client Experience, Beauty Services, or Operations, ensuring adherence to Sephora standards.
2. Drive sales and services at the Beauty, Skin, and Fragrance Studio by executing Sephora's selling model, 'Get, Give, Teach.'
3. Ensure Services Coordinators are adequately trained to manage the Studio effectively and drive daily services.
4. Participate in the selection, training, and certification of SUBC Facilitators and coaches, maintaining a coaching culture.
5. Act as Director in Charge (DIC) within the store, engaging with cast and clients on-stage.
6. Lead store operations, ensuring all processes are executed per company standards.
7. Manage store inventory, including shipping, receiving, and cycle counting, adhering to company guidelines.
8. Oversee visual merchandising, ensuring all concepts and visuals meet company standards.

1. 1 to 3 years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Strong client service skills
2. Effective time management and problem-solving abilities
3. Proven ability to manage multiple tasks and changing priorities
4. Flexible availability during peak retail hours, including nights, weekends, and holidays

Minimum of 3 years in a similar role or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora fosters a vibrant and inclusive culture that values passion for client service, innovation, expertise, work-life balance, respect, teamwork, and initiative. Employees are surrounded by top talent and are encouraged to grow professionally within a supportive environment.