Sephora Interim Team Lead

London • Canada

Thursday, June 26, 2025

Sephora, a leader in the selective distribution sector, is renowned for its innovative approach to beauty retail. As part of the LVMH group, Sephora benefits from the resources and prestige of a global luxury conglomerate, offering employees unparalleled opportunities for career growth and development within the beauty industry.

1. Oversee the execution of Sephora's selling model, 'Get, Give, Teach,' to drive sales and enhance client services.
2. Lead and manage the operations of the store, ensuring compliance with company standards.
3. Facilitate training and development sessions for team members to enhance product knowledge and service delivery.
4. Act as Director in Charge (DIC) to engage with clients and staff, ensuring a high standard of client service.
5. Manage inventory processes including shipping, receiving, and merchandise returns.
6. Ensure visual merchandising meets company standards and manage third-party cleaning crews.

1. 1 to 3 years of experience in a similar role within a comparable volume store or equivalent internal experience.

1. Strong client service skills.
2. Effective time management and problem-solving abilities.
3. Capability to manage multiple tasks and adapt to changing priorities.
4. Flexible availability for peak retail hours, including nights, weekends, and holidays.

1 to 3 years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading perks such as discounts, gratis, exclusive brand events, and comprehensive training programs to support career advancement.

Sephora fosters a vibrant and inclusive workplace culture that values passion for client service, innovation, expertise, work-life balance, respect, teamwork, and initiative. Employees are part of a dynamic team, surrounded by top talent in the beauty industry.