Sephora Interim Team Lead

Edmonton • Canada

Wednesday, November 19, 2025

Sephora, a leader in global beauty retail, is part of the esteemed LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and excellence. As an employer, Sephora offers a dynamic and inclusive work environment, fostering innovation and creativity among its employees. The brand is dedicated to providing exceptional customer experiences and is committed to the professional growth and development of its team members.

1. Oversee a designated 'World' such as Client Experience, Beauty Services, or Operations, ensuring adherence to Sephora standards.
2. Drive sales and services at the Beauty, Skin, and Fragrance Studio by implementing Sephora’s selling model, 'Get, Give, Teach.'
3. Ensure Services Coordinators are trained to manage the Studio effectively and drive daily services.
4. Facilitate Sephora training sessions and partner with store/district experts for product and brand training.
5. Participate in the selection, training, and certification of SUBC Facilitators and coaches.
6. Act as Director in Charge (DIC) within the store, engaging with cast and clients on-stage.
7. Lead store operations, ensuring execution of all operational processes per company standards.
8. Manage inventory, including shipping, receiving, and cycle counting, adhering to company guidelines.
9. Oversee visual merchandising, ensuring concepts and visuals meet company standards.
10. Manage in-house and third-party cleaning crews, providing feedback and coaching as necessary.

1. 1 to 3 years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Strong client service skills.
2. Effective time management and problem-solving abilities.
3. Proven ability to manage multiple tasks and changing priorities.
4. Flexible availability for peak retail hours including nights, weekends, and holidays.

Minimum 3 years of experience in a similar role.

Employees at Sephora enjoy working with top industry talent, exclusive discounts, gratis, and access to exclusive brand events. The company invests heavily in training to support personalized career development plans.

Sephora is committed to fostering a culture of passion for client service, innovation, expertise, work-life balance, respect for all, teamwork, and initiative. The work environment is dynamic, inclusive, and supportive of professional growth.