Sephora Interim Team Lead

Brantford • Canada

Friday, July 11, 2025

Sephora, a leading global beauty retailer, is part of the Selective Distribution business group. Known for its innovative approach to beauty, Sephora offers a diverse range of products and services. As an employer, Sephora fosters an environment that encourages creativity, diversity, and professional growth, making it a sought-after workplace in the luxury retail sector.

1. Oversee a designated World such as Client Experience, Beauty Services, or Operations, ensuring adherence to Sephora standards.
2. Drive sales and services at the Beauty, Skin, and Fragrance Studio.
3. Ensure team members execute Sephora’s selling model and provide outstanding client service.
4. Facilitate training and development for Services Coordinators and other team members.
5. Participate in the selection, training, and certification of SUBC Facilitators and coaches.
6. Act as Director in Charge (DIC) within the store, engaging with cast and clients.
7. Lead store operations, including inventory management and visual merchandising.
8. Manage in-house and third-party cleaning crews to maintain store standards.

1. 1 to 3 years of experience in a similar role or equivalent internal experience.

1. Strong client service skills
2. Effective time management and problem-solving skills
3. Ability to manage multiple tasks and changing priorities
4. Flexible availability during peak retail hours

Minimum 3 years of experience in a similar role at a comparable volume store or equivalent internal experience.

Sephora offers a dynamic work environment with opportunities for professional growth, industry-leading training, employee discounts, gratis, and exclusive brand events.

Sephora's workplace culture is built on values of passion for client service, innovation, expertise, work-life balance, respect for all, teamwork, and initiative. Employees are surrounded by top talent and are encouraged to pursue their professional goals in a supportive environment.