Sephora Interim Sales and Service Leader

West Palm Beach • USA

Friday, January 3, 2025

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution division. Known for its innovative approach to beauty, Sephora offers a diverse range of products and services. As an employer, Sephora is committed to fostering a dynamic and inclusive work environment, where creativity and individuality are celebrated. The company is dedicated to providing exceptional service and a unique shopping experience to its clients.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Client engagement and loyalty program management

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, along with a diverse and inclusive workplace culture.

Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are celebrated. The company values a workplace where everyone's uniqueness is respected and honored, providing equal opportunities for all employees.