Sephora Interim Sales and Service Leader

Sephora, a leader in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora fosters a dynamic and inclusive environment where creativity and individuality are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. KPI monitoring

Minimum of 3 years in a leadership role, preferably within retail sales or services.

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements.

Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are at the forefront. The company values a workplace where everyone's uniqueness is celebrated, fostering an environment of respect and honor.