Sephora Interim Manager

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its dedication to luxury and innovation. As an employer, Sephora is committed to fostering an inclusive environment where diversity is celebrated, and employees are empowered to reach their full potential.

1. Oversee the management of all services, workshops, and events within the designated Sephora store.
2. Support all service-related areas, including the Beauty Studio, Skincare Studio, and Fragrance Studio, where applicable.
3. Ensure the Beauty Studio Coordinator is adequately trained to manage the studio and lead daily services effectively.
4. Facilitate the integration of technological innovations within services to enhance the in-store experience.
5. Manage the online reservation system, ensuring adequate staffing levels to support increased service demand and efficient client registration processes.
6. Coordinate all in-store events with the service team, ensuring proper planning and staffing to optimize customer learning and sales opportunities.
7. Oversee the development and certification process for beauty advisors, providing opportunities to enhance their artistic skills.
8. Participate in performance management situations, ensuring timely feedback and follow-up for team members.
9. Act as a service leader in-store, engaging with beauty advisors and customers.

1. Two to four years of experience in a similar role within a comparable sales volume store or equivalent internal experience.
2. Proven ability to build teams by attracting and selecting talented store leaders capable of training and developing team members to drive sales and deliver exceptional customer service.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels with clarity and conciseness.

Two to four years in a similar role within a comparable sales volume store or equivalent internal experience.

Compensation ranges from CAD 54,800 to CAD 68,500 annually, with performance bonuses and a competitive benefits package.

Competitive benefits package including performance bonuses, comprehensive training and development initiatives, and employee recognition programs.

Sephora Canada is dedicated to creating a workplace where every individual feels recognized, valued, and fulfilled. The company embraces inclusion and diversity, fostering sincere connections among employees and encouraging them to make a difference every day.