Sephora Interim Lead

Toronto • Canada

Sunday, February 16, 2025

Sephora, a distinguished entity within the Selective Distribution business group, is renowned for its innovative approach to beauty retail. As part of the global luxury conglomerate, Sephora offers unparalleled career opportunities and a dynamic work environment that fosters creativity and growth. With a commitment to excellence, Sephora stands at the forefront of the beauty industry, providing employees with the chance to work alongside top-tier talent and engage with a diverse clientele.

1. Oversee assigned 'Worlds' such as Client Experience, Beauty Services, or Operations, ensuring adherence to Sephora standards.
2. Drive sales and services at the Beauty, Skin, and Fragrance Studio.
3. Ensure Services Coordinators are trained to manage the Studio effectively.
4. Facilitate Sephora training sessions and partner with experts for product and brand training.
5. Participate in the selection, training, and certification of SUBC Facilitators and coaches.
6. Conduct custom makeovers and skincare services as needed.
7. Act as Director in Charge (DIC) within the store, engaging with cast and clients.
8. Lead store operations, ensuring completion of all operational processes.
9. Manage store inventory, including shipping, receiving, and cycle counting.
10. Oversee visual merchandising and manage cleaning crews.

1. 1 to 3 years of experience in a similar role or equivalent internal experience.
2. Strong client service skills.
3. Effective time management and problem-solving abilities.
4. Flexible availability for peak retail hours.

1. Leadership and team management
2. Sales and client engagement
3. Training and development
4. Operational excellence
5. Inventory management
6. Visual merchandising

1 to 3 years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading perks such as discounts, gratis, exclusive brand events, and extensive training opportunities to support career advancement.

Sephora fosters a vibrant and inclusive workplace culture that values passion for client service, innovation, expertise, work-life balance, respect for all, teamwork, and initiative. Employees are encouraged to engage with clients and colleagues, contributing to a dynamic and supportive environment.