Sephora Head of Retail

Singapore Singapore

Friday, January 24, 2025

Sephora, a distinguished name in the beauty retail sector, operates under the prestigious LVMH Moët Hennessy Louis Vuitton umbrella, a global leader in luxury goods. Renowned for its innovative approach to beauty, Sephora is committed to fostering an inclusive and dynamic work environment where creativity and diversity are celebrated. As an employer, Sephora empowers its teams to redefine the future of beauty, encouraging personal growth and professional development within a vibrant and supportive culture.

1. Drive commercial targets and enhance store conversion rates by elevating client experience.
2. Lead and develop diverse retail teams across multiple stores in Singapore.
3. Provide coaching and development for Area Managers, Store Managers, and the Retail Operations team.
4. Build effective relationships with key stakeholders such as Marketing, Category, Supply Chain, Finance, and HR.
5. Develop and implement strategies to increase market share and achieve sales targets.
6. Champion a client-centric culture with strong floor management and digital tool adoption.
7. Optimize store layout to enhance shopping experiences and maximize sales.
8. Develop a robust succession bench for Store Leaders through targeted talent development programs.
9. Collaborate with HR to design and implement incentive programs to drive sales performance.
10. Play a pivotal role in the expansion of the store network and new store openings.

1. Professional experience in the retail industry with a proven track record of enhancing client experience.
2. Strong retail tenacity and commercial skills with attention to detail.
3. Demonstrated leadership in achieving sales and profitability targets.
4. Comfortable with financial aspects and understanding the impact of client experience investments.

1. Strong management skills with the ability to lead, motivate, and inspire in a rapidly changing environment.
2. Strategic thinking with the ability to develop and implement retail strategies.
3. Strong negotiation and influencing skills to build consensus across multi-functional teams.
4. Analytical and decision-making skills utilizing client feedback and data.

Extensive experience in retail management with a focus on enhancing client experience and driving conversion rates.

Sephora offers a dynamic work environment surrounded by talented leaders and teams. Employees benefit from continuous learning and development opportunities, personalized career plans, and a culture of inspiration and inclusion. As part of the LVMH group, Sephora provides a global platform for career growth and creativity.

Sephora's culture is defined by its commitment to innovation, diversity, and inclusion. As a leading beauty retailer, Sephora fosters an environment where creativity is encouraged, and employees are empowered to be their best selves. The company celebrates individuality and is dedicated to creating a workplace where everyone can thrive and contribute to the future of beauty.