Sephora Hair Care Expert

Berlin • Germany

Tuesday, November 25, 2025

Sephora, a leader in the prestige beauty retail industry, is part of the esteemed LVMH Group. Since its founding in 1969 in Limoges, France, Sephora has been at the forefront of beauty innovation, promoting a world of inspiration and inclusion. With a presence in 35 countries and a passionate community of 56,000 employees, Sephora connects customers with an unparalleled range of nearly 500 brands, including its own Sephora Collection. The brand is dedicated to celebrating diversity, inclusivity, and empowering individuals to unlock their potential.

1. Provide active support and advice to customers in the Hair Care department and other beauty sectors.
2. Exhibit the Sephora Attitude by welcoming, knowing, and closing sales effectively.
3. Share in-depth product knowledge and establish customer relationships.
4. Continuously develop personal expertise and share knowledge with the team.
5. Implement beauty classes and manage the Beauty Hub.
6. Ensure product presentation aligns with visual merchandising standards.
7. Maintain assortment and merchandise, ensuring the sales floor is fully stocked.
8. Operate the cash register and support daily business operations.
9. Contribute to merchandising updates and conduct inventories.

1. Completed training in relevant departments with a minimum training period of 6 months.
2. At least 3 years of professional experience in the respective department.

1. Excellent communication skills with customers.
2. Strong knowledge of the beauty industry and current trends.
3. Fluent in English or the native language of the country.
4. Communicative, reliable, and organized with a team spirit.
5. Open, motivating, and friendly demeanor.

Minimum 3 years of professional experience in retail, consulting, or customer service within the beauty industry.

Sephora offers a culture of empowerment, learning, and growth, providing tools, space, and opportunities for personal and professional development. Employees are part of a community that values authenticity and diversity, contributing to a fulfilling work environment.

Sephora fosters a vibrant and inclusive culture where authenticity is embraced, and the diversity of its employees fuels collective success. The company is committed to creating an empowering environment that encourages learning, growth, and innovation.