Sephora Global Tech Change Management Assistant

Neuilly-sur-Seine • France

Friday, March 14, 2025

Sephora, a prestigious name in the beauty industry, is a part of the LVMH group, a global leader in luxury goods. Renowned for its innovative approach and commitment to excellence, Sephora offers a dynamic and inclusive workplace where creativity and individuality are celebrated. With a presence in 34 markets and over 3,000 stores worldwide, Sephora is dedicated to inspiring its clients and empowering its teams to achieve their full potential.

1. Design and implement targeted internal communication plans to support the adoption of new processes, ensuring messages are tailored to various organizational audiences.
2. Collaborate closely with project teams to understand changes and translate this knowledge into clear and engaging communication materials for affected personnel.
3. Contribute to the creation and optimization of adoption tools such as video tutorials, webinars, documentation, and FAQs to facilitate a smooth transition to new practices.
4. Participate in the development and integration of training pathways through LMS tools.
5. Assist in the development and implementation of a multi-channel engagement strategy (newsletters, intranet) to encourage proactive tool adoption among employees.
6. Evaluate the impact of communications on process adoption by gathering staff feedback and analyzing key performance indicators to adjust strategies as needed.
7. Support the planning and execution of engaging internal events aimed at reinforcing adherence to change processes and facilitating communication among impacted groups.

1. Bachelor's or Master's degree in Engineering, Business, or a related field with a specialization in Organization, Change Management, or equivalent experience.

1. Strong written and verbal communication skills with the ability to create clear and compelling communication materials.
2. Proficiency in digital tools and video editing software such as Canva and Powtoon.
3. Excellent interpersonal skills and the ability to collaborate effectively with diverse teams and individuals.
4. Keen attention to detail with strong organizational and project coordination skills.
5. Analytical mindset with the ability to collect, analyze, and interpret data.
6. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
7. Familiarity with change management principles and methodologies.

No specific experience required, but familiarity with change management principles and methodologies is preferred.

Bachelor's or Master's degree in a relevant field.

Sephora invests in the professional development of its employees through personalized career plans. Employees work alongside talented teams and enjoy a culture that encourages creativity and growth.

Sephora fosters a culture of inclusivity and creativity, valuing diversity and individual expression. As part of the LVMH family, Sephora is committed to providing equal opportunities and creating an environment where everyone can thrive. The company prides itself on its global impact and its community of passionate employees.