Sephora Global IT Program Manager

Neuilly-sur-Seine • France

Thursday, October 9, 2025

Sephora, a pioneer in the prestige beauty retail industry, has been a part of the LVMH Group since 1997. With a presence in 35 countries and a workforce of 56,000 employees, Sephora is renowned for its commitment to diversity, inclusivity, and innovation. The brand offers a unique and diverse range of products, connecting customers and beauty brands within a passionate community. As part of the LVMH Group, Sephora benefits from the conglomerate's vast resources and global reach, enhancing its ability to deliver exceptional beauty experiences.

1. Define, develop, and execute the vision, strategy, and roadmap for the Program Factory, ensuring alignment with overall IT governance.
2. Design, implement, and maintain standardized program management methodologies, processes, templates, and tools.
3. Provide leadership and guidance to project team members, fostering a collaborative and high-performance culture.
4. Build and maintain strong relationships with key stakeholders across the organization, including executive leadership.
5. Manage all project phases, identifying, assessing, and mitigating project risks and issues.
6. Define KPIs and metrics to measure the effectiveness of the Program Factory and implement a continuous improvement process.

1. Proven track record in managing SAP rollouts and enhancements in an omnichannel and international environment.
2. Experience in leading complex, global, transversal programs.
3. Ability to manage and coordinate various teams involved in programs/projects.

1. Strategic thinking and program management expertise.
2. Process optimization skills.
3. Strong leadership and team collaboration abilities.
4. Excellent stakeholder management and communication skills.

Minimum 10 years of experience in program management, particularly in IT and digital transformation projects.

Sephora offers a culture of empowerment, learning, and growth, providing tools, space, and opportunities to learn, innovate, and lead. Employees are part of a community where authenticity is embraced, and diversity is celebrated.

Sephora fosters a culture of empowerment, learning, and growth, where diversity and inclusivity are at the forefront. The company values authenticity and the strength of differences, encouraging innovation and leadership within its teams.