Sephora General Manager, Omni-Channel Distribution Center

Avon • USA

Thursday, March 13, 2025

Sephora, a renowned leader in the beauty retail sector, is part of the prestigious LVMH group, which is synonymous with luxury and innovation. As an employer, Sephora is committed to fostering an inclusive environment where creativity and diversity are celebrated, empowering its teams to redefine the future of beauty.

1. Lead and inspire a team of up to 600 associates, overseeing all aspects of the Omni-Channel Distribution Center operations.
2. Achieve defined service, cost, quality, and safety objectives.
3. Report to the VP, Distribution Center West, and manage approximately 5+ direct reports.
4. Oversee Dotcom and Retail fulfillment operations, including Inbound/Receiving, Outbound/Shipping, Reverse Logistics, Inventory Control, and Facility management.
5. Collaborate with Human Resources, Engineering, Transportation, Customer Service, Asset Protection, IT, and HQ Supply Chain leadership to define and achieve performance goals.
6. Enhance operational efficiency by monitoring and driving Key Performance Indicators (KPIs).
7. Support growth strategy through innovations in work methods and processes.
8. Prepare, review, and manage the distribution center budget.
9. Provide daily supervision of the Distribution Center management team.
10. Maintain open communication with Human Resources on people-related tasks and objectives.
11. Partner with senior leadership on DC/logistics network projects and initiatives.
12. Maintain a flexible work schedule to meet business and operational needs.
13. Provide high-quality internal and external customer service.
14. Coach and develop current and future leaders within the organization.
15. Ensure a strong building culture fostering a sense of belonging.

1. Minimum of 10+ years’ management experience in distribution, operations, or manufacturing.
2. Minimum of 3+ years’ management experience in an automated distribution center of 500K square feet or larger with 500+ employees.
3. Experience with goods to person picking and automated storage and retrieval systems.
4. Previous dual channel experience running large high-volume Retail and E-com DCs.
5. Experience with Warehouse Management Systems, preferably Blue Yonder or JDA.
6. Experience with automation, including goods to person, robotics, ASRS storage solutions, WES systems.

1. Comprehensive understanding of key supply chain processes.
2. Strong management skills with emphasis on leadership, supervision, motivation, communication, and planning.
3. Strong interpersonal skills to engage and inspire a dynamic and diverse team.
4. Results-driven with a focus on collaboration and client satisfaction.

Minimum of 10+ years’ management experience in distribution, operations, or manufacturing, with at least 3+ years in an automated distribution center.

The annual base salary range for this position is $194,055.00 - $216,885.00, with potential eligibility for bonuses.

Comprehensive health, dental, and vision plans; superior 401(k) plan; various paid time off programs; employee discounts and perks; life and disability insurance; flexible spending accounts; and an employee referral bonus program.

Sephora prides itself on a culture of innovation and inclusivity, where employees are encouraged to unleash their creativity and be their authentic selves. As part of the LVMH family, Sephora offers a global reach and impact, with a commitment to reimagining the future of beauty. The company values diversity and is dedicated to providing reasonable accommodations for applicants with disabilities.