Sephora Fragrance Supervisor

Sephora is a renowned beauty retailer at the forefront of the cosmetics industry, offering an extensive range of high-quality skincare, makeup, and fragrance products. As part of the LVMH family, Sephora operates globally with a commitment to innovation and empowering individuals to express their unique beauty.

1. Lead, train, and mentor a team of Beauty Advisors in the Fragrance Department.
2. Motivate and inspire the team to meet and exceed sales targets.
3. Conduct regular team meetings to communicate goals and provide feedback.
4. Drive fragrance sales by engaging with customers and offering personalized recommendations.
5. Set and monitor individual and team sales goals.
6. Ensure the highest level of customer service and resolve issues promptly.
7. Stay updated with the latest fragrance trends and product knowledge.
8. Train team members on product features and application techniques.
9. Collaborate with visual merchandising teams for effective product displays.
10. Ensure compliance with Sephora's policies and procedures.
11. Oversee stock replenishment and inventory control.
12. Assist in organizing promotional events and product launches.
13. Conduct performance evaluations and provide coaching to team members.
14. Identify training needs and facilitate training sessions.
15. Assist in recruitment, hiring, and onboarding of new team members.

1. Proven experience in a leadership role, preferably in the beauty or retail industry.
2. Passion for fragrances and a strong understanding of the beauty industry.

1. Excellent communication, interpersonal, and customer service skills.
2. Sales-driven mindset with a track record of meeting and exceeding targets.
3. Strong leadership abilities with the ability to motivate and inspire a team.
4. Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
5. Proficiency in using technology and point-of-sale systems.
6. Ability to work flexible hours, including evenings, weekends, and holidays.

Proven experience in a leadership role, preferably in the beauty or retail industry.

Enjoy working with talented leaders and teams, continuous learning and skill development through personalized career plans.

Sephora fosters an inclusive environment where diversity is celebrated. The company encourages creativity and innovation, empowering employees to be their best. Located in Westfield, Stratford, London, the workplace is dynamic and fast-paced.