Sephora Fragrance Lead

Toronto • Canada

Thursday, October 16, 2025

Sephora, a leading beauty retailer under the LVMH conglomerate, is renowned for its curated selection of luxury beauty products and exceptional client service. As part of LVMH, Sephora benefits from the prestige and resources of one of the world's largest luxury goods companies, offering unparalleled opportunities for growth and innovation.

1. Drive sales and achieve fragrance category performance targets through effective client engagement and relationship building.
2. Monitor and analyze sales performance, identifying opportunities for growth and improvement in partnership with store leadership.
3. Collaborate with store leadership to implement sales strategies and promotional activities to maximize revenue and client retention.
4. Provide expert knowledge and education on luxury fragrance brands and products.
5. Create and foster a welcoming and luxurious environment that reflects the high standards of luxury fragrance brands.
6. Assist in recruiting, training, and developing a team of Ultra Luxe Fragrance Experts.
7. Lead by example, demonstrating best practices in client service, product knowledge, and sales techniques.
8. Provide ongoing coaching and feedback to Ultra Luxe Fragrance Experts, fostering a culture of continuous improvement and excellence.
9. Oversee the ongoing development and performance management of Ultra Luxe Fragrance Experts.
10. Ensure the fragrance area is impeccably maintained, with products well-stocked and displays visually appealing.
11. Manage inventory levels, placing orders as needed and conducting regular stock checks.
12. Oversee the implementation of visual merchandising guidelines to enhance client experience.
13. Support store launches and special events, ensuring seamless execution and exceptional client experiences.
14. Collaborate with the Store Director and Store Leadership Team to plan and execute in-store events and promotions.
15. Serve as a brand ambassador, representing luxury fragrance brands with professionalism and enthusiasm.
16. Stay informed about industry trends, new product launches, and competitor activities.

1. Minimum of 3 years of experience in luxury fragrance or a related field.

1. Exceptional client engagement and service skills.
2. Strong background in luxury fragrance.
3. Ability to develop, educate, and inspire team members.
4. Proficiency in sales techniques and strategies.
5. Excellent communication and interpersonal skills.
6. Strong organizational and time management skills.

Minimum 3 years of experience in luxury fragrance or a related field.

Sephora offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within the LVMH group.

Sephora fosters an inclusive and dynamic workplace culture that values innovation, collaboration, and excellence. As part of the LVMH family, employees are encouraged to pursue growth and creativity, contributing to the brand's reputation for luxury and quality.