Sephora Floor Manager

Sydney • Australia

Friday, October 3, 2025

Sephora, a prestigious name in the beauty retail sector, operates under the umbrella of the global luxury conglomerate LVMH (Louis Vuitton Moet Hennessey Group), renowned as the world's largest luxury goods company. With approximately 35 stores across Australia and New Zealand, Sephora is committed to expanding its presence, supported by a robust online platform and a head office located in Sydney's central business district. As an employer, Sephora is dedicated to fostering diversity and discovery in beauty, offering a dynamic environment for career growth within the luxury retail landscape.

1. Lead and support the store team in delivering an exceptional client experience.
2. Model the Sephora experience to customers, embodying the brand's DNA.
3. Drive a selling culture to exceed KPIs and enhance team performance.
4. Utilize reporting data to support operational decisions.
5. Facilitate open communication and provide effective feedback to the team.
6. Serve as the Manager in Charge (MIC) for client and team matters.
7. Work across all categories including beauty, skincare, haircare, and wellness.

1. Previous retail management experience in profit and loss, sales forecasting, and people management.
2. Proficiency in Microsoft Office Suite for data interpretation and reporting.
3. Ability to work a rotating roster, including late nights, weekends, and public holidays.

1. Leadership and team motivation skills.
2. Strong client service and experiential retail skills.
3. Ability to maintain a positive and strong store culture.
4. Drive for results with a history of exceeding sales targets and KPIs.

Minimum of 3 years in retail management, with experience in managing profit and loss, sales forecasting, people management, stock control, and visual merchandising.

$32.24/hr plus superannuation, commission, and additional loading for weekends and public holidays.

Gifted products and store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, opportunities for personal development, and a fun social calendar.

Sephora champions an inclusive and diverse workplace culture where every employee is valued and recognized. The company encourages career development through coaching, learning, and recognition, fostering an environment where employees can thrive and succeed.