Sephora Floor Manager

Sephora, a distinguished member of the LVMH Group, stands as a global leader in the beauty retail sector. As part of the world's largest luxury goods conglomerate, Sephora offers a dynamic and innovative environment, fostering diversity and discovery in beauty. With a robust presence across Australia and New Zealand, Sephora continues to expand its footprint, offering a multitude of career opportunities both in-store and at its Sydney-based head office.

1. Lead and support the store team in delivering an exceptional client experience.
2. Model the Sephora experience by embodying the brand's values and delivering a curated beauty experience.
3. Drive a sales culture to exceed KPIs and enhance team performance through coaching and development.
4. Utilize reporting data to inform operational decisions in collaboration with store management.
5. Facilitate open communication and provide effective feedback to the team.
6. Serve as the Manager in Charge for client and team member matters, making confident store decisions.
7. Engage with all product categories and store functions, including sales, management, and operations.

1. Australian Citizenship or Permanent Residency.
2. Availability for a rotating roster, including late nights, weekends, and public holidays.

1. Proven retail management experience, including profit and loss management, sales forecasting, and people management.
2. Proficiency in Microsoft Office Suite for data interpretation and reporting.
3. Strong leadership skills with a hands-on approach to motivate and coach team members.
4. Passion for client service and experiential retail.
5. Ability to maintain a positive and inclusive store culture.

Previous experience in retail management, with a focus on sales, team leadership, and operational excellence.

$31/hr plus superannuation, commission, and additional loading for weekends and public holidays.

Sephora offers a comprehensive benefits package, including gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, mental health programs, life insurance, discounted gym memberships, and opportunities for personal development within LVMH.

Sephora fosters an inclusive and dynamic workplace culture that celebrates diversity and empowers employees to thrive. The company is committed to creating an environment where everyone is valued, recognized, and encouraged to grow.