Sephora Floor Manager

Sydney • Australia

Thursday, March 27, 2025

Sephora, a distinguished entity within the global luxury conglomerate LVMH, stands as a beacon of beauty and innovation. With a robust presence across Australia and New Zealand, Sephora operates approximately 34 stores and a burgeoning online platform. The brand is committed to expanding its footprint, offering diverse opportunities both in retail locations and at its head office in Sydney's Central Business District.

1. Lead and inspire the store team to deliver an exceptional client experience.
2. Model the Sephora experience to customers, embodying the brand's innovative and prestigious beauty ethos.
3. Drive a sales culture to exceed key performance indicators (KPIs) and enhance team performance through coaching and development.
4. Utilize and interpret reporting data to support operational decisions in collaboration with the Store Manager and Assistant Store Manager.
5. Facilitate open communication within the team, providing effective feedback and maintaining consistent dialogue with management.
6. Serve as the Manager in Charge (MIC) for client and team member matters, making informed store decisions in a dynamic environment.

1. Previous retail management experience, including managing profit and loss, sales forecasting, people management, training, stock control, and visual merchandising.

1. Proficiency in Microsoft Office Suite for data interpretation and reporting.
2. Hands-on leadership skills with a focus on motivating and coaching team members.
3. Strong client service orientation and commitment to experiential retail.
4. Ability to maintain a positive store culture through feedback, career development, and recognition.
5. Results-driven with a history of exceeding sales targets and KPIs.

Previous experience in retail management, with a focus on profit and loss management, sales forecasting, and team leadership.

$31/hr plus superannuation, commission, and additional loading for weekends and public holidays.

Gifted products, up to 45% store discounts, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, and opportunities for personal development within the LVMH group.

Sephora fosters a culture of diversity and discovery, empowering employees to embrace their individuality while contributing to a collaborative and innovative environment. The brand is committed to inclusivity and values the unique contributions of each team member.