Sephora Floor Manager

Sydney • Australia

Tuesday, February 18, 2025

Sephora, a distinguished member of the global luxury conglomerate LVMH, is a leading beauty retailer renowned for its commitment to diversity and innovation in the beauty industry. With a robust presence across Australia and New Zealand, Sephora offers a dynamic work environment with opportunities for growth within its expansive network of stores and a central office located in Sydney's CBD.

1. Lead and support the store team in delivering an exceptional client experience.
2. Model the Sephora experience to customers, embodying the brand's DNA.
3. Drive a selling culture to exceed KPIs and enhance team performance.
4. Utilize reporting data to inform operational decisions.
5. Facilitate effective communication within the team and management.
6. Serve as the Manager in Charge for client and team matters.
7. Oversee all store categories including beauty, skincare, haircare, and wellness.

1. Previous retail management experience.
2. Proficiency in managing profit and loss, sales forecasting, and people management.
3. Experience in stock control and visual merchandising.

1. Proficiency in Microsoft Office Suite.
2. Strong leadership and coaching abilities.
3. Excellent client service and experiential retail skills.
4. Ability to maintain a positive and strong store culture.

Previous experience in retail management, including managing profit and loss, sales forecasting, and team leadership.

$31/hr + Super + Commission + Weekend & Public Holiday loading

Gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, and opportunities for personal development.

Sephora fosters a culture of inclusivity and diversity, celebrating individuality and empowering employees through continuous learning and career development. As part of the LVMH family, Sephora offers a collaborative and innovative environment where employees are encouraged to grow and succeed.