Sephora Floor Manager

Sydney • Australia

Friday, January 10, 2025

Sephora, a leading global beauty retailer, is part of the prestigious LVMH Group, the world’s largest luxury goods conglomerate. With a strong presence across Australia and New Zealand, Sephora offers a dynamic and inclusive work environment that celebrates diversity and encourages personal and professional growth. The brand is renowned for its innovative approach to beauty and commitment to delivering exceptional customer experiences.

1. Lead the store team in delivering an exceptional client experience.
2. Serve as a role model by embodying Sephora’s brand values and customer service standards.
3. Drive a sales-oriented culture to exceed KPIs and enhance team performance through coaching and development.
4. Utilize reporting data to inform operational decisions in collaboration with store management.
5. Facilitate open communication and provide effective feedback to team members.
6. Act as Manager in Charge for client and team member matters, making confident store decisions.
7. Oversee various store functions including sales, management, and back-of-house operations.

1. Australian Citizen or Permanent Resident.
2. Availability for a 38-hour rotating roster, including late-night, weekend, and public holiday shifts.

1. Proven retail management experience, including profit and loss management, sales forecasting, and people management.
2. Proficiency in Microsoft Office Suite for data interpretation and reporting.
3. Strong leadership skills with the ability to motivate and coach a team.
4. Passion for delivering excellent client service and maintaining a positive store culture.
5. Results-driven with a history of exceeding sales targets and KPIs.

Previous experience in retail management, with a focus on profit and loss, sales forecasting, and team leadership.

$31/hr + Super + Commission + Weekend & Public Holiday loading.

Gifted products throughout the year, store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, and opportunities for personal development within LVMH.

Sephora fosters an inclusive and diverse workplace culture where employees are encouraged to express their individuality and pursue career growth. The company is committed to creating a supportive environment that values feedback, learning, and recognition.