Sephora Floor Manager
Sephora, a subsidiary of the global luxury conglomerate LVMH, is a leader in the beauty retail industry, renowned for its innovative approach to beauty and personal care. With a presence across Australia and New Zealand, Sephora operates approximately 35 stores and is expanding its footprint annually. The company offers diverse career opportunities, including roles in its Sydney-based head office, and is committed to fostering a culture of diversity and discovery.
- Lead and inspire the store team to deliver an exceptional client experience.
- Drive a sales-oriented culture to exceed key performance indicators.
- Utilize data to inform operational decisions in collaboration with management.
- Facilitate open communication and provide effective feedback to the team.
- Act as Manager in Charge (MIC) to address client and team member concerns.
- Oversee various store functions, including sales, management, and operations.
- Previous retail management experience, including profit and loss management, sales forecasting, and people management.
- Proficiency in Microsoft Office Suite for data interpretation and reporting.
- Ability to work a rotating roster, including late nights, weekends, and public holidays.
- Leadership and team motivation
- Client service excellence
- Data-driven decision making
- Effective communication
- Sales and performance management
Minimum 3 years of retail management experience.
$32.24 per hour plus superannuation, commission, and additional loading for weekends and public holidays.
Gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, and opportunities for personal development and career growth within LVMH.
Sephora champions a culture of inclusivity, diversity, and empowerment, encouraging employees to embrace their individuality while fostering a collaborative and supportive work environment. The company values continuous learning and career development, offering employees a unique online learning platform and opportunities for advancement within the LVMH group.


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