Sephora Floor Manager

Parramatta • Australia

Thursday, March 27, 2025

Sephora, a prominent name in the beauty retail industry, is part of the esteemed LVMH Group, the world's largest luxury goods conglomerate. With a robust presence across Australia and New Zealand, Sephora operates approximately 34 stores and a thriving online platform, with plans for continuous expansion. The brand is renowned for its commitment to diversity and discovery in beauty, offering a dynamic and inclusive work environment.

1. Lead the store team to deliver an exceptional client experience.
2. Serve as a role model by embodying Sephora's prestige beauty experience.
3. Drive a selling culture to exceed KPIs and enhance team performance through coaching.
4. Utilize reporting data to support operational decisions in collaboration with management.
5. Facilitate open communication and provide effective feedback to the team.
6. Act as Manager in Charge for client and team member matters.
7. Oversee all store categories including beauty, skincare, haircare, and wellness.
8. Participate in sales, management, and back-of-house operations.

1. Australian Citizenship or Permanent Residency.
2. Availability for a rotating roster including late-night, weekend, and public holiday trading.

1. Proficiency in Microsoft Office Suite for data interpretation and reporting.
2. Strong leadership skills with a hands-on approach to motivate and coach team members.
3. Passion for excellent client service and experiential retail.
4. Ability to maintain a positive and strong store culture through feedback and career development.

Previous retail management experience in profit and loss, sales forecasting, people management, stock control, and visual merchandising is required.

$31/hr + Super + Commission + Weekend & Public Holiday loading

Gifted products throughout the year, store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, and opportunities for personal development within LVMH.

Sephora fosters an inclusive and diverse work environment, celebrating individuality and encouraging career growth. The company is committed to equal opportunity and values a culture where everyone is recognized and enabled to succeed.