Sephora Floor Manager

Melbourne • Australia

Thursday, October 9, 2025

Sephora, a distinguished entity within the Global Louis Vuitton Moet Hennessey Group, stands as a beacon of luxury and innovation in the beauty retail sector. As part of the world's largest luxury goods conglomerate, Sephora offers a dynamic and inclusive work environment. With a robust presence across Australia and New Zealand, encompassing approximately 35 stores and a burgeoning online platform, Sephora is poised for continued expansion. The brand is committed to fostering diversity and discovery, empowering employees to redefine beauty standards.

1. Lead and support the store team alongside the Store Manager and Assistant Store Manager to deliver an exceptional client experience.
2. Exemplify the Sephora experience by embodying the brand's DNA and delivering a curated, innovative prestige beauty experience.
3. Drive a selling culture to exceed KPIs and enhance team performance through coaching and development.
4. Utilize and interpret reporting data to inform operational decisions in collaboration with management.
5. Facilitate open communication by providing effective feedback and maintaining consistent dialogue with the management team.
6. Serve as Manager in Charge (MIC) for client and team member matters, confidently making store decisions in a fast-paced environment.

1. Australian Citizenship or Permanent Residency.
2. Willingness to work a rotating roster, including late nights, weekends, and public holidays.

1. Proficiency in Microsoft Office Suite for data interpretation and reporting.
2. Strong leadership skills with a hands-on approach to motivate and coach team members.
3. Passion for excellent client service and experiential retail.
4. Ability to maintain a positive culture through feedback, coaching, and recognition.
5. Drive for results with a track record of exceeding sales targets and KPIs.

Minimum of 3 years in retail management, including profit and loss management, sales forecasting, people management, stock control, and visual merchandising.

$32.24 per hour plus superannuation, commission, and weekend and public holiday loading.

Gifted products throughout the year, store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, life insurance, discounted gym memberships, and opportunities for personal development and career growth within the LVMH group.

Sephora is committed to creating an inclusive and diverse workplace where every employee is valued and empowered to succeed. The company fosters a culture of discovery, innovation, and excellence, encouraging employees to bring their passion and creativity to the forefront. With a focus on personal development and career progression, Sephora provides a supportive environment that celebrates diversity and promotes continuous learning and growth.