Sephora Floor Manager

Melbourne • Australia

Friday, September 5, 2025

Sephora, a distinguished member of the global luxury conglomerate LVMH, is a leading beauty retailer renowned for its diverse and innovative approach to beauty. With a strong presence in Australia and New Zealand, Sephora operates approximately 35 stores and a burgeoning online platform, with plans for continued expansion. The company offers a dynamic work environment with opportunities for career advancement both locally and within the broader LVMH group.

1. Lead the store team in delivering an exceptional client experience in a fast-paced retail environment.
2. Model the Sephora experience by embodying the brand's DNA and delivering a curated, innovative beauty experience.
3. Drive a selling culture to exceed KPIs and enhance team performance through coaching and development.
4. Utilize reporting data to support operational decisions in collaboration with the Store Manager and Assistant Store Manager.
5. Facilitate open communication and provide effective feedback to the team.
6. Serve as the Manager in Charge (MIC) for client and team member matters, making confident store decisions.
7. Work across all categories including beauty, skincare, haircare, and wellness, as well as sales, management, and back-of-house operations.

1. Previous retail management experience in profit and loss, sales forecasting, people management, stock control, and visual merchandising.
2. Proficiency in Microsoft Office Suite for data interpretation and reporting.

1. Leadership and team motivation
2. Client service excellence
3. Sales target achievement
4. Effective communication
5. Operational decision-making

Minimum 3 years of retail management experience.

$32.24/hr + Super + Commission + Weekend & Public Holiday loading

Gifted products throughout the year, store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, opportunities for personal development and career growth within LVMH, unique online learning platform, and a fun social calendar.

Sephora fosters a vibrant and inclusive workplace culture that celebrates diversity and encourages discovery. The company is committed to creating an environment where every employee is valued, recognized, and empowered to succeed through feedback, coaching, and career development opportunities.