Sephora Floor Manager

Melbourne • Australia

Monday, May 26, 2025

Sephora, a distinguished entity within the prestigious Louis Vuitton Moet Hennessey (LVMH) Group, stands as a beacon of innovation and diversity in the global beauty retail sector. With a robust presence across Australia and New Zealand, Sephora operates approximately 34 stores, complemented by a dynamic online platform. The brand is committed to expanding its footprint, offering a plethora of opportunities both in retail locations and at its head office in Sydney CBD.

1. Lead the store team in delivering an exceptional client experience in a fast-paced retail environment.
2. Model the Sephora experience to customers, embodying the brand's DNA.
3. Drive a selling culture to exceed KPIs and enhance team performance through coaching.
4. Utilize reporting data to support operational decisions in collaboration with management.
5. Facilitate open communication and provide effective feedback to the team.
6. Serve as the Manager in Charge for client and team member matters.
7. Oversee all store categories including beauty, skincare, haircare, and wellness.

1. Australian Citizenship or Permanent Residency.
2. Availability for a rotating roster including late-night, weekend, and public holiday trading.

1. Proficiency in Microsoft Office Suite for data interpretation and reporting.
2. Strong leadership and motivational skills on the sales floor.
3. Passion for client service and experiential retail.
4. Ability to maintain a positive and strong store culture.

Previous retail management experience, including profit and loss management, sales forecasting, people management, stock control, and visual merchandising.

$31/hr + Super + Commission + Weekend & Public Holiday loading

Gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, and opportunities for personal development within ANZ and globally within LVMH.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and empowering employees to thrive. The brand is committed to creating an environment where everyone is valued, recognized, and enabled to succeed through feedback, career development, and continuous learning.