Sephora Floor Manager

Canberra • Australia

Monday, July 28, 2025

Sephora, a distinguished member of the LVMH Group, stands as a beacon of innovation and diversity in the beauty industry. As part of the world's largest luxury goods conglomerate, Sephora offers a dynamic environment with a commitment to expanding the perception of beauty. With a robust presence across Australia and New Zealand, Sephora continues to grow its retail footprint and online platform, providing ample opportunities for career advancement within the luxury sector.

1. Lead the store team to deliver an exceptional client experience in a fast-paced retail environment.
2. Exemplify the Sephora experience by embodying the brand's DNA and delivering a curated, innovative prestige beauty experience.
3. Drive a selling culture to exceed KPIs and enhance team performance through coaching and development.
4. Utilize and interpret reporting data to support operational decisions in collaboration with store management.
5. Facilitate open communication and provide effective feedback to the team and management.
6. Serve as the Manager in Charge (MIC) for client and team member matters, making confident store decisions.
7. Work across various categories including beauty, skincare, haircare, and wellness, as well as store operations.

1. Australian Citizen or Permanent Resident
2. Availability to work a rotating roster, including late nights, weekends, and public holidays

1. Proficiency in Microsoft Office Suite for data interpretation and reporting
2. Strong leadership and motivational skills
3. Excellent client service and experiential retail skills
4. Ability to maintain a positive and inclusive store culture
5. Results-driven with a history of exceeding sales targets and KPIs

Minimum of 3 years in retail management, with experience in profit and loss management, sales forecasting, people management, training, stock control, and visual merchandising.

$32.24/hr plus Super, Commission, and additional loading for weekends and public holidays.

Sephora offers a range of benefits including gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, and opportunities for personal development within the LVMH group.

Sephora fosters a culture of diversity and discovery, where every team member is empowered to thrive. The company is committed to creating an inclusive environment that values recognition, career development, and continuous learning. As part of the LVMH community, employees have endless opportunities for growth and exploration within the luxury sector.