Sephora Flagship Zone Director

Neuilly-sur-Seine • France

Monday, February 3, 2025

Sephora, a distinguished member of the LVMH family, stands as a beacon of innovation and excellence in the luxury beauty retail sector. With a global presence spanning 34 markets and over 3,000 stores, Sephora is committed to inspiring its clientele and empowering its workforce. As part of the world's leading luxury group, LVMH, Sephora offers unparalleled opportunities for professional growth and development within a dynamic and inclusive environment.

1. Oversee the commercial management of flagship stores to ensure sales targets, profitability, team engagement, and customer satisfaction are met.
2. Define and manage the annual sales budget, identifying growth levers and associated actions.
3. Coordinate and drive performance across three commercial axes, ensuring precise reporting and actionable insights.
4. Manage the P&L to deliver optimal profit levels, with a focus on personnel costs, shrinkage, and controllable expenses.
5. Ensure operational excellence by optimizing resource planning and maintaining high standards of customer journey execution.
6. Enhance the flagship customer experience through innovative store animations and digital integration.
7. Lead and develop a team of over 220 employees, fostering skill development and team cohesion.
8. Collaborate on recruitment and training strategies, analyzing HR KPIs to inform action plans.
9. Manage external relations, including regular visits from senior executives and brand collaborations.
10. Contribute to the strategic and operational planning of the Sephora network, participating in cross-functional projects.

1. Minimum 10 years of experience in retail management with large teams.
2. Proven track record in managing employee representative bodies.
3. Fluency in English is mandatory.

1. Exceptional communication skills.
2. Inspirational leadership with the ability to unite and motivate teams.
3. Attention to detail and organizational rigor.

A minimum of 10 years in retail management, overseeing large teams and complex operations.

Sephora offers a vibrant work environment with talented colleagues, continuous learning opportunities, and personalized career development plans. As part of LVMH, employees benefit from a global network and the prestige of working with a leading luxury brand.

Sephora fosters a culture of creativity, inclusivity, and innovation. As a leader in selective beauty distribution, the company prides itself on its global impact and commitment to diversity. Employees are encouraged to express their individuality and contribute to a collaborative and dynamic workplace.