Sephora Field Coach - Skincare

Bangkok • Thailand

Thursday, June 19, 2025

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its diverse and inclusive work environment. With a strong presence across the Asia Pacific region, Sephora operates over 100 stores in countries including Thailand, Singapore, and Australia. The brand is dedicated to innovation in beauty retail, offering a dynamic and empowering workplace for its employees.

1. Develop and deliver comprehensive training programs focused on product knowledge, technical skills, customer service, and sales techniques.
2. Coach retail teams on product categories, key SKUs, and service standards to enhance client experiences.
3. Design and develop course materials and workshops to support new product launches and seasonal campaigns.
4. Identify and address training needs, ensuring alignment with marketing strategies and business objectives.
5. Conduct assessments and gather feedback to refine training programs.
6. Collaborate with the Sephora Education Manager to ensure the successful implementation of core training programs.
7. Facilitate in-store workshops and support brand partner activities to enhance staff engagement and product knowledge.
8. Plan and communicate training schedules, maintaining strong relationships with retail teams and brand partners.
9. Manage training administration, including reports, records, and communication across various platforms.

1. 2+ years of experience in training within the makeup or skincare industry.
2. Proficiency in both spoken and written English and Thai.

1. Strong communication and presentation skills.
2. Ability to build relationships with diverse teams and stakeholders.
3. Data-driven and results-oriented mindset.
4. Proficiency in MS Office, particularly Excel and PowerPoint.
5. Flexibility and adaptability to business needs.

A minimum of 2 years in a training role within the makeup or skincare industry, with experience in classroom and in-store training, coaching, or workshops.

Sephora offers a community where authenticity and diversity are celebrated, fostering a culture of empowerment, learning, and growth. Employees are provided with the tools and opportunities to innovate and lead, contributing to a fulfilling work experience.

Sephora champions a culture of inspiration and inclusion, where employees are encouraged to celebrate their individuality. The company is committed to diversity and equal opportunity, creating an environment where all employees can thrive and contribute to the brand's success.