Sephora Facilities Manager

London • UK

Tuesday, November 11, 2025

Sephora, a leading name in the beauty industry, is part of the prestigious LVMH group, renowned for its commitment to excellence and innovation. As an employer, Sephora fosters an inclusive and empowering environment, celebrating diversity and encouraging personal and professional growth. With a strong presence across the UK, Sephora is dedicated to creating an inspiring beauty community.

1. Act as the primary contact for retail stores regarding facility-related issues, service requests, and emergencies.
2. Lead and monitor maintenance and repair work across multiple locations, ensuring timely and effective resolutions.
3. Schedule and oversee preventive maintenance programs including HVAC, plumbing, electrical, and fire safety.
4. Partner with external contractors and consultants to manage budgets, track invoices, and support monthly reporting and forecasting.
5. Manage PropertyPlus to ensure efficient job allocation and provide necessary training to store staff.
6. Conduct regular follow-ups with Store and Operations Managers to ensure prompt resolution of facility issues.
7. Maintain accurate records of maintenance logs, vendor contracts, warranties, and compliance certifications.
8. Support facilities-related projects including refurbishments, remodeling, and equipment upgrades.
9. Ensure full compliance with fire life safety, HVAC, lifts, and all relevant legislative risk assessments.
10. Support the Head of Property & Development during store visits and assist the Senior Retail Operations Manager with health and safety tasks.

1. Minimum of 5 years’ experience in facilities coordination or retail operations, with multi-site experience preferred.
2. Strong organizational and multitasking skills with exceptional attention to detail.
3. Excellent communication and interpersonal skills.

1. Technical understanding of building systems such as HVAC, plumbing, and electrical maintenance.
2. Proficiency in Microsoft Office Suite and facilities management software.
3. Ability to prioritize and adapt in a fast-paced retail environment.
4. Knowledge of Health & Safety and environmental best practices.

A minimum of 5 years in facilities coordination or retail operations, preferably with multi-site experience.

Sephora offers a community where authenticity is embraced, and diversity fuels collective spirit. The culture promotes empowerment, learning, and growth, providing tools and opportunities to innovate and lead. Employees find fulfillment in their work, from delighting clients to inspiring the industry.

Sephora's workplace culture is characterized by a strong sense of community, where authenticity and diversity are celebrated. The company empowers its employees by providing opportunities for learning and growth, fostering an environment where innovation and leadership are encouraged.