Sephora Education Manager

Sephora, a leading beauty retailer under the LVMH conglomerate, offers a dynamic and inclusive work environment. With a strong presence across the Asia Pacific region, Sephora SEA operates over 100 stores in 8 countries, including flagship locations in Singapore, Kuala Lumpur, and Sydney. The brand is committed to diversity, inclusivity, and empowering its employees to make a difference every day.

1. Translate the regional Sephora University strategy for market deployment.
2. Conduct training needs analysis to identify learning gaps among retail employees.
3. Adapt and implement comprehensive education programs for retail employees, including onboarding.
4. Facilitate the transfer of learning to ensure employees are equipped with necessary skills.
5. Lead and manage a team of education specialists, providing guidance and professional development.
6. Monitor and evaluate the effectiveness of education programs through assessments and feedback.
7. Oversee the development and management of educational resources, including training materials and technology.
8. Collaborate with regional and in-country stakeholders to align program goals and outcomes.
9. Manage the education department’s budget, ensuring financial resources are allocated appropriately.
10. Ensure compliance with Sephora’s standards and industry regulations.
11. Identify opportunities for innovation and continuous improvement in program design and delivery.
12. Prepare and present reports on program performance and outcomes.

1. Bachelor’s degree in Education, Business, or a related field.
2. Minimum of 10 years of experience in educational program management within the beauty or retail industry.

1. Strong knowledge of adult learning and development concepts.
2. Experience in digital and social learning.
3. Excellent leadership, communication, and interpersonal skills.
4. Ability to work in a fast-paced environment and manage multiple stakeholders.
5. Strong organizational and project management skills.
6. Proficiency in educational technology and Office 365.
7. Experience in budget management and resource allocation.

Minimum of 10 years in educational program management, curriculum development, and team leadership within the beauty or retail industry.

Bachelor’s degree in Education, Business, or a related field.

Sephora offers a culture of empowerment, learning, and growth, providing tools and opportunities to innovate and lead. The company fosters an inclusive environment where diversity is celebrated and authenticity is embraced.

Sephora champions a culture of inspiration and inclusion, where employees are encouraged to celebrate their individuality. The company is committed to creating a supportive environment that values diversity and fosters professional growth.