Sephora Education Executive

Singapore • Singapore

Wednesday, May 21, 2025

Sephora, a leader in the global beauty retail industry, is part of the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate. Known for its innovative approach to beauty and luxury, Sephora operates over 100 stores across the Asia Pacific region, including flagship locations in Singapore, Kuala Lumpur, and Sydney. The brand is committed to diversity, inclusivity, and empowering its employees to reach their full potential.

1. Adapt, deploy, and embed comprehensive education programs and initiatives for Sephora’s retail employees.
2. Ensure programs and initiatives are engaging, effective, and aligned with Sephora’s brand values and standards.
3. Implement strategies to assess and facilitate the transfer of learning on the job.
4. Observe, coach, and provide feedback to retail employees to equip them with necessary knowledge and skills.
5. Support and follow up on education programs with regular skill assessments and evaluations.
6. Monitor and evaluate the effectiveness of education programs through assessments, feedback, and data analysis.
7. Implement improvements and best practices to enhance program quality and impact.
8. Build and maintain strong relationships with key stakeholders, including store teams, brand partners, and corporate functional partners.
9. Stay up to date on beauty trends and developments in adult education and the retail industry.
10. Identify opportunities for innovation and continuous improvement in program design and delivery.
11. Prepare and present reports on program performance, outcomes, and impact.
12. Manage educational resources, including training materials, technology, and facilities.
13. Administer and maintain Sephora’s Learning Management System.
14. Develop and communicate a comprehensive training schedule to maximize participation across Sephora’s retail network.

1. Bachelor’s degree in Education, Business, or a related field.
2. At least 2 years of experience within a learning/education function, preferably in the retail beauty industry.

1. Knowledge of contemporary adult learning and development concepts and instructional design principles.
2. Experience in digital and social learning preferred.
3. Strong understanding of beauty products, trends, and techniques.
4. Excellent communication and interpersonal skills, including presentation and facilitation skills.
5. Entrepreneurial spirit and ability to work in a fast-paced environment.
6. Team player with the ability to work with minimal supervision.
7. Detail-oriented, well-organized, and solution-oriented.
8. Client-centric with a commercial mindset and ability to drive business KPIs through people development.
9. Strong organizational and project management skills.
10. Proficiency in using educational technology and software, including Office 365.
11. Knowledge of relevant industry regulations and standards.

At least 2 years of experience within a learning/education function, preferably in the retail beauty industry.

Bachelor’s degree in Education, Business, or a related field.

Sephora offers a culture of empowerment, learning, and growth, providing tools, space, and opportunity to learn, innovate, and lead. Employees enjoy a community where authenticity is embraced, and diversity fuels collective spirit.

Sephora fosters a culture of empowerment, learning, and growth, where diversity and inclusivity are celebrated. The brand champions a world of inspiration and inclusion, offering a workplace where everyone can celebrate their beauty and be themselves.