Sephora E-commerce Growth Expert

Neuilly-sur-Seine • France

Tuesday, May 27, 2025

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation in the luxury sector. As an employer, Sephora is dedicated to fostering a diverse and inclusive environment where employees are encouraged to express their individuality and creativity. The company values personal and professional growth, offering numerous opportunities for career advancement within a dynamic and fast-paced industry.

1. Support and manage e-commerce growth across Europe and the Middle East.
2. Collaborate with various countries and functions to define and execute the strategic e-commerce plan.
3. Analyze results and adapt e-commerce strategies based on data-driven insights.
4. Understand and anticipate market trends and competitive landscape.
5. Identify growth and profitability opportunities, providing key insights to the EME region and local markets.
6. Implement a data-driven 'test and learn' methodology to enhance performance and engagement.
7. Work closely with Offer and Marketing teams to co-create long-term recruitment and retention strategies.
8. Proactively support local e-commerce teams in managing their business and profitability strategies.
9. Prepare and co-host e-commerce business reviews by country with local management.
10. Collaborate with cross-functional teams to develop a comprehensive plan to achieve customer attraction, conversion, and retention goals.
11. Deepen customer segmentation analysis to define effective central guidelines focused on long-term customer value.
12. Maintain strong relationships with stakeholders and partners in the EME region.
13. Ensure understanding and deployment of central guidelines within regional countries.
14. Identify and track KPIs to improve performance dashboards.
15. Drive growth through in-depth data analysis across web, app, and acquisition channels.
16. Be a key ambassador for the Sales Formula, optimizing customer strategy and engaging local teams.

1. Master's degree in Commerce or related field.
2. Significant experience in similar roles (over 7 years).
3. Fluency in French and English.

1. Expertise in MS Office tools (PowerPoint and Excel).
2. Passion for digital and e-commerce with strong knowledge of web and app best practices.
3. Strong analytical capabilities.
4. Excellent interpersonal and teamwork skills.
5. Autonomous and rigorous with proven cross-functional results.
6. Ability to build relationships with partners and stakeholders.

Over 7 years of significant experience in similar roles, with a strong background in e-commerce and digital strategies.

Master's degree in Commerce or related field.

Sephora offers a community where authenticity is valued, fostering personal development and leadership with resources and opportunities for learning, innovation, and growth. Employees contribute to meaningful work, creating unique experiences for clients and inspiring the beauty industry.

Sephora embraces a culture that celebrates diversity and inclusion, encouraging employees to reveal their potential and make a positive impact daily. The company thrives on teamwork and values the unique contributions of each individual, promoting a supportive and innovative work environment.