Sephora

Director of Retail Workforce Planning & Business Optimization

Sephora Canada is a leading beauty retailer known for its innovative approach to beauty and exceptional customer experience. As part of the global luxury group LVMH, Sephora Canada is committed to inclusivity, diversity, and creating a supportive environment for employees to thrive.

1. Develop and execute long-term staffing and labor strategies.
2. Manage payroll budgets and maintain optimal store capacity.
3. Collaborate with leadership on retail workload initiatives.
4. Lead budget cycles and identify store optimization opportunities.
5. Implement advanced scheduling algorithms.
6. Design retail incentives to boost sales and productivity.
7. Use advanced analytics for strategic decisions and operational performance.
8. Oversee payroll budget management and optimize reporting tools.
9. Enhance retail reporting for senior leadership.
10. Oversee the store scheduling process for compliance and effectiveness.
11. Improve labor allocation models based on trend analysis.
12. Manage payroll data processing within workforce management systems.
13. Conduct store visits for feedback on scheduling improvements.
14. Develop and engage a high-performing team focused on excellence and innovation.
15. Build relationships with cross-functional teams for labor optimization strategies.

1. Minimum 10 years in a senior managerial role within a high-volume, complex retail environment.
2. Bachelor’s degree in Business, Finance, Economics, Statistics, or equivalent experience.
3. Proven ability to work effectively across functions and build strong relationships.
4. Retail finance experience required (3-5 years).
5. Advanced expert skills in Excel.
6. Experienced in leading and developing teams of analysts.
7. Proficiency in leveraging data analytics to drive strategic decisions.

1. Detail oriented with high accuracy in data analysis.
2. Strong financial and business acumen.
3. Effective communication skills for diverse audiences.
4. Self-motivated with superior time management and problem-solving skills.

Minimum 10 years in a senior managerial role within a high-volume, complex retail environment. Retail finance experience required (3-5 years).

Bachelor’s degree in Business, Finance, Economics, Statistics, or equivalent experience.

Access to the global community of LVMH for career opportunities, Gift of Giving Program, Employee Assistance Program, Well-Being@Sephora program, holidays, time off, Summer Friday hours, flexibility for work-life balance, free product gifts, and discounts with brand partners.

Sephora Canada fosters a unique culture of inclusivity, diversity, and support, encouraging employees to belong, grow, and build a beautiful career. The company is committed to equal opportunity and provides accommodations for candidates and employees as needed.