Sephora Director of Ecommerce Analytics

Neuilly-sur-Seine • France

Friday, March 28, 2025

Sephora, a premier beauty retailer under the esteemed LVMH conglomerate, is renowned for its innovative approach to beauty and its commitment to empowering both its customers and employees. With a presence in 35 markets and over 3,000 stores globally, Sephora is a leader in the beauty industry, constantly pushing the boundaries of retail excellence.

1. Oversee the collection, analysis, and reporting of ecommerce performance across all regions.
2. Aggregate and standardize ecommerce KPIs and performance metrics to ensure global consistency and alignment with business objectives.
3. Lead efforts to analyze and optimize the ecommerce customer journey, from acquisition to conversion and post-purchase engagement.
4. Collaborate with global ecommerce, marketing, product, IT, and operations teams to align analytics insights with business objectives.
5. Design and develop comprehensive reports and dashboards for global stakeholders to track ecommerce performance and growth opportunities.
6. Present data-driven insights and recommendations to improve ecommerce performance, focusing on increasing online revenue and enhancing customer experience.
7. Oversee the creation of detailed reports on ecommerce performance trends, competitive analysis, and market opportunities.
8. Analyze user behavior, segmentation, and performance data to inform website design, UI, and UX improvements.
9. Lead efforts in A/B testing, personalization strategies, and other techniques to enhance ecommerce site performance.

1. Bachelor’s degree in Business, Marketing, Data Science, Analytics, or a related field (Master’s degree preferred).
2. 10+ years of experience in ecommerce analytics or digital performance analytics, with at least 5 years in a leadership role.
3. Strong expertise in ecommerce platforms, digital marketing analytics, and performance optimization.
4. Advanced proficiency in analytics tools such as Google Analytics, Adobe Analytics, Tableau, and Power BI.
5. Deep understanding of global ecommerce strategies, customer behavior, and performance metrics.

1. Leadership and communication skills with the ability to influence senior leadership and cross-functional teams.
2. Proficiency in managing and analyzing large, complex datasets to provide actionable business insights.
3. Familiarity with marketing automation platforms and ecommerce platforms.
4. Experience in global ecommerce operations and understanding of regional differences in customer behavior.

10+ years in ecommerce analytics or digital performance analytics, with at least 5 years in a leadership role.

Bachelor’s degree in Business, Marketing, Data Science, Analytics, or a related field (Master’s degree preferred).

Sephora offers a dynamic work environment with opportunities for professional growth and development, supported by personalized career plans and training.

Sephora fosters a culture of innovation and creativity, encouraging employees to be their authentic selves. As part of the LVMH family, Sephora is committed to reimagining the future of beauty, driven by a passionate team of 40,000 individuals worldwide.