Sephora Director of Category Operations

Singapore • Singapore

Wednesday, December 10, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. Operating across the Asia-Pacific region, Sephora SEA manages a robust omni-channel business in over eight countries, including flagship locations in Singapore, Malaysia, and Australia. The brand is celebrated for its inclusive culture and dedication to empowering individuals through beauty.

1. Collaborate with cross-functional teams to develop and lead category operations strategies for omni-channel brand activations.
2. Establish operational policies for in-store programs, new store openings, and renovations.
3. Partner with the Category Management team on space and animation negotiations to ensure consistency and productivity.
4. Oversee floor plan and planogram outputs, visual merchandising, and animation outputs.
5. Manage regulatory submissions for imported brands.
6. Lead planogram management for all categories to drive optimal customer assortment.
7. Deliver innovative solutions by leveraging customer behavior and market trends to enhance space efficiency and utilization.
8. Oversee market and field communications related to bi-annual brand mapping strategies.
9. Manage the creation of reporting or analytics needed to support decision-making.
10. Ensure compliance with external regulations and internal standards.
11. Implement audit processes to ensure compliance with government requirements in relation to import regulations.

1. Bachelor's degree in Business Administration, Marketing, Economics or a related field; an MBA is advantageous.
2. At least 12 years of experience in VM, Animation, or Trade Marketing in a multi-brand retail environment.
3. Proven track record in developing and implementing category operations strategies and omni-channel activations.
4. Experience in managing store operations, including new store openings and renovations.

1. Strong background in negotiating space and animation support with Category Management teams.
2. Experience in overseeing floor plans, planograms, VM, and animation outputs.
3. Familiarity with regulatory submissions for imported brands.
4. Demonstrated ability to mentor and coach teams, fostering a collaborative and high-performance work environment.
5. Proficiency in leading the delivery of space management, VM, and animations strategies in omni-channel activations.
6. Strong organizational, prioritizing, analytical, and budgeting skills.
7. Detail-oriented with a high degree of accuracy.
8. Adaptable to changing customer behavior and market trends, with a focus on innovation and creativity.

Minimum 12 years in visual merchandising, animation, or trade marketing within a multi-brand retail environment.

Bachelor's degree in Business Administration, Marketing, Economics or a related field; an MBA is advantageous.

Sephora offers a culture of empowerment, learning, and growth, providing tools, space, and opportunities for personal and professional development. The company champions diversity and inclusion, ensuring a fulfilling work environment.

Sephora's workplace culture is rooted in authenticity, empowerment, and a commitment to diversity and inclusion. The company fosters a collaborative environment where differences are celebrated, and employees are encouraged to innovate and lead.