Sephora Department Manager - Hair Care

Sephora, a distinguished subsidiary of the LVMH group, is a global leader in the beauty retail sector with a presence in nearly 2,000 locations worldwide, including 27 in Switzerland. Renowned for its innovative approach and commitment to excellence, Sephora offers a vibrant and dynamic work environment that fosters creativity and professional growth.

1. Provide active support and guidance to team members within the Hair Care department.
2. Lead, coach, and develop the team to deliver an exceptional customer experience.
3. Act as a role model in embodying the Sephora Attitude and convey the Sephora DNA.
4. Communicate sales targets clearly and motivate the team to achieve them.
5. Manage merchandise from receipt to storage, including write-offs, returns, and tester management.
6. Collaborate on visual merchandising, brand updates, and in-store animations.
7. Ensure the achievement of monthly and annual sales targets.

1. Minimum of 3 years of professional experience in hair care.
2. Experience in retail and team leadership, ideally in a premium or service-oriented environment.

1. Strong understanding of retail KPIs and store operations.
2. Good knowledge of the beauty industry and current trends.
3. Fluency in English or the native language of the country.

Candidates must possess a minimum of 3 years of professional experience in hair care, with a background in retail and team leadership preferred.

Sephora offers a young and dynamic work environment, in-house training, a salary aligned with market standards, a monthly bonus based on sales targets, and a contribution to travel expenses. The position includes a permanent contract.

Sephora cultivates a culture of curiosity, innovation, and non-conformism, encouraging a bold and joyful approach to the beauty industry. The company values passion, attention to detail, and a commitment to excellence, fostering an environment where learning is both fun and rewarding.