Sephora Department Manager

Berlin • Germany

Tuesday, July 29, 2025

Sephora, a distinguished member of the LVMH family, is renowned for its innovative approach in the beauty sector. As part of the world's leading luxury goods conglomerate, Sephora offers an inspiring work environment where creativity and professional growth are nurtured. The brand is committed to delivering exceptional customer experiences and fostering a dynamic workplace culture.

1. Lead and mentor a team to ensure exceptional customer service and operational excellence.
2. Create a structured onboarding process and provide ongoing coaching to team members.
3. Ensure seamless store operations, including inventory management and store closing procedures.
4. Drive sales and achieve key performance indicators (KPIs) by setting clear objectives and leading by example.
5. Enhance the customer experience by actively engaging with clients and sharing product expertise.

1. Minimum of 3 years of experience in retail management, preferably in beauty, cosmetics, fashion, or hospitality.
2. Proven track record in team leadership and development.
3. Fluency in English or German.

1. Strong organizational and communication skills.
2. Ability to maintain composure and efficiency under pressure.
3. Hands-on approach with a focus on customer satisfaction.

A minimum of 3 years in retail management with experience in team leadership, ideally within the beauty, cosmetics, fashion, or hospitality sectors.

The position offers an attractive compensation package, above-average vacation days, employee discounts, fitness benefits, a company pension scheme, and opportunities for professional development and training.

Sephora prides itself on a vibrant and inclusive culture that encourages innovation and creativity. Employees are supported by passionate leaders and energetic teams, fostering an environment where unique ideas are celebrated and professional growth is a priority.