Sephora Customer & Market Insights Assistant Intern

Sephora, a distinguished name in the beauty industry, is part of the prestigious LVMH group, a global leader in luxury goods. Since its inception in 1969 in Limoges, France, Sephora has continually redefined the standards of prestige beauty. With a presence in 35 countries and a workforce of 56,000, Sephora offers an unparalleled selection of nearly 500 brands, including its own Sephora Collection, across a wide range of beauty products. The company is committed to fostering a culture of diversity, inclusion, and innovation, making it an inspiring place to work.

1. Implement and manage quantitative studies, including briefing, planning, and coordination with internal clients.
2. Draft questionnaires and program them using internal study tools.
3. Send and track email communications to clients.
4. Process data and create reports using Excel and PowerPoint.
5. Analyze results and formulate recommendations.
6. Participate in oral presentations of study results.
7. Monitor and analyze omnichannel satisfaction barometer results, compiling monthly reports and specific summaries as needed.

1. Interest in retail, beauty, and cosmetics industries.
2. Familiarity with consumer studies and qualitative/quantitative methodologies.
3. Currently pursuing or completed a Bac +4/5 degree in consumer studies or marketing.

1. Proficiency in Microsoft Office, particularly Excel and PowerPoint.
2. Strong analytical and writing skills.
3. Professional proficiency in French and English, both spoken and written.
4. Organizational and meticulous attention to detail.
5. Curiosity and eagerness to learn and explore topics in depth.
6. Dynamic and comfortable with public speaking, possessing strong interpersonal skills.

Beginner level experience in consumer insights or related fields.

Pursuing or completed Bac +4/5 in consumer studies or marketing.

The internship offers a hybrid working mode, providing a balance between remote and in-office work. Interns will be part of a vibrant community that values authenticity and teamwork, with opportunities for personal development and leadership growth.

Sephora fosters an inclusive environment where authenticity is celebrated, and differences are seen as strengths. The company encourages personal development and leadership, offering resources and opportunities to learn, innovate, and grow. Employees are part of a dynamic team that values collaboration and creativity, contributing to meaningful work that impacts the beauty industry.