Sephora Customer & Market Insights Assistant Intern

Neuilly-sur-Seine • France

Tuesday, February 4, 2025

Sephora, a distinguished member of the LVMH family, stands as a beacon of innovation and excellence in the realm of luxury beauty retail. With a presence spanning 34 markets and over 3,000 stores, Sephora is committed to inspiring its clientele and empowering its teams to achieve their fullest potential. As part of the LVMH conglomerate, Sephora benefits from the prestige and resources of a global leader in luxury goods, offering unparalleled opportunities for growth and development.

1. Implement and manage marketing studies, including needs assessment, briefing, and methodology definition.
2. Coordinate with internal clients and research institutes.
3. Draft and program questionnaires, manage data extraction requests, and prepare client files.
4. Send and track emails to clients, process data, and analyze results.
5. Present findings and recommendations to relevant teams.
6. Oversee the customer satisfaction barometer, including tool management and weekly report preparation.
7. Synthesize information based on team requests.

1. Currently pursuing a Bac +4/5 degree in marketing studies (Business School, University, IUT, IUP, Specialized Master, etc.).
2. Interest in retail and the cosmetics sector.
3. Organized, meticulous, with a strong affinity for numbers.
4. Autonomous, proactive, with the ability to prioritize and propose solutions.
5. Curious and eager to learn, constantly seeking new information.

1. Proficiency in Microsoft Office, especially Excel and PowerPoint.
2. Fluency in French and English, both spoken and written.
3. Experience or knowledge in qualitative or quantitative consumer research is highly appreciated.

No specific experience required, though familiarity with consumer research is advantageous.

Pursuing a Bac +4/5 degree in marketing studies.

Interns will benefit from comprehensive training on internal tools and methodologies, and will be part of a vibrant community of talented professionals. Opportunities for personal and professional growth are abundant, with access to personalized career development plans.

Sephora fosters a dynamic and inclusive culture where creativity and innovation are celebrated. As a leader in luxury beauty retail, Sephora encourages its employees to express their individuality and contribute to a global community of passionate professionals. The company values diversity and is committed to creating an environment where everyone can thrive.