Sephora CRM Intern

Sephora, a distinguished name in the beauty retail industry, operates under the esteemed LVMH conglomerate. As a leading beauty retailer, Sephora is renowned for its innovative approach and commitment to excellence, offering a dynamic and inclusive workplace where creativity and diversity are celebrated. With a global presence, Sephora empowers its teams to redefine the future of beauty, fostering an environment where employees are valued and inspired to excel.

1. Support the build and execution of email and app campaigns, including briefing, testing, and scheduling.
2. Collaborate with internal teams to ensure alignment with trade, marketing, and brand guidelines.
3. Assist in the setup and quality assurance of lifecycle and automated customer journeys.
4. Prepare A/B tests, gather results, and support reporting activities.
5. Monitor performance dashboards and translate data into actionable insights.
6. Learn and utilize key CRM tools and platforms to personalize customer experiences.
7. Support the development of emerging channels such as SMS and push notifications.
8. Coordinate day-to-day team activities to ensure smooth and timely campaign execution.
9. Stay informed about CRM trends and best practices, contributing fresh ideas to the team.

1. Strong interest in CRM, digital marketing, or data-driven communication.

1. Good organizational skills and strong attention to detail.
2. Confidence in communicating with various stakeholders and a collaborative approach to teamwork.
3. Basic analytical skills and an interest in understanding campaign performance.
4. Positive, adaptable attitude and willingness to take on new challenges.

Beginner level experience in CRM or digital marketing is preferred.

Sephora offers a vibrant and collaborative work environment, with opportunities for professional growth and development. Employees benefit from personalized career plans and are part of a global network within the LVMH family, with access to training and development resources.

Sephora fosters a culture of innovation and inclusivity, where diversity is celebrated, and all employees are encouraged to bring their unique perspectives. As part of the LVMH family, Sephora is committed to reimagining the future of beauty, with a focus on creativity, collaboration, and excellence.